What is this?
This resource provides some helpful tips about how to elicit candid feedback on your prototype from mainstream and extreme users.
When should I use this?
A structured process to gather feedback can be done at multiple stages in the design process, but it’s best done when you have a prototype to share externally, you’re open to opinions that can challenge your beliefs, and you have ample opportunities to integrate the feedback.
More about this...
Just as if you were writing a paper, you’ll want to get feedback on your design idea. If you’ve designed a policy solution based on user input, the feedback you get shouldn’t be surprising. Regardless, seeking feedback from users is critical for a policy solution to succeed.