Extremes and Mainstreams
What is this?
“Extreme users” are those on the margins of a challenge or solution who can provide unique insights because of their special needs, perspectives, or actions. This resource explains the value of interviewing extreme users and how to seek them out.
When should I use this?
When recruiting people to interview.
More about this...
By interviewing extreme users, you can create a more holistic view of an education problem by understanding the needs of the full spectrum of people who experience it. Getting to know extreme users can also inspire more inclusive education policies. Parents who choose to homeschool their children are examples of extreme users in a school choice environment. Blind students are extreme users if you’re designing online curricula.